EML mentor recognised for outstanding service in workers compensation awards
Three decades of work in personal injury claims management was recognised with the award for Lifetime Achievement going to EML's Michele Casci at the icare Care and Service Excellence (CASE) Awards last night.
Ms Casci has more than 25 years’ experience in workers compensation in two jurisdictions in Australia, and in New Zealand.
Michele’s lifetime achievements include releasing more than $300 million of scheme liability in South Australia, training case managers in psychological injury case management and supporting career development of more than 400 emerging leaders.
It has been an honour to be a part of the EML family as I’ve had so many opportunities and worked with so many dedicated and talented professionals,” Ms Casci said.
“Michele’s distinguished career in personal injury provides an excellent model to all our staff at EML. We are very fortunate to have people like Michele at EML, helping to create the next generation of case management professionals,” EML Chief Operating Officer Tracey Harris said.
EML's Presumptive Legislation team was also a finalist overnight. This team pioneered liability determination, evaluation and management of cancer claims lodged by firefighters under legislation that was newly introduced.
The CASE Award recognition is part of a wider success story and follows this week’s announcement that EML has been reappointed to provide claims management services for the NSW TMF workers compensation portfolio.
EML is seen as an industry expert in personal injury claims management. The work that our people do every day, helping people get their lives back, speaks volumes to this result,” Ms Harris said.
EML’s research and development through Member Benefits in key areas such as mental health and PTSD, combined with outstanding teams and individuals, have contributed to this week’s successes.
