Uncover the latest news and happenings from in and around the EML Group. From the launch of new tools and programs, to our community initiatives and partner activities.
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NEW Workers Compensation Essentials Online Training
22 March 2022NSW Workers Compensation Essentials is a new online short course developed by industry experts exclusively for EML customers. This engaging course aims to help employers understand and navigate the workers compensation process and support their injured workers.
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We're here to help
17 January 2022As Covid-19 case numbers surge and businesses are increasingly under pressure to manage through the ever changing 'new normal', we'd like to share with you some of the resources available through the Mutual Benefits Program to help our customers and their people during these challenging times.
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Learn from Industry Experts in 2022
30 November 2021Bookings are now open for our 2022 Employer Training Program! We have an exciting range of face-to-face and virtual events delivered by industry experts to help employers keep people safe and healthy at work. Places fill up quickly, so book in your training for 2022 today
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Workplace culture award
15 November 2021Workplace culture at EML has been recognised with the award of Top Insurance Employer 2021 by Insurance Business Australia.
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New to EML Offers: introducing Longitude6
09 November 2021EML customers can access a range of exceptional deals on products and services through our EML Offers. Longitude6 has officially joined our program alongside market leaders HSE Global, JobFit Systems, Kineo and Nth°Degree.
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National Safe Work Month - creating safer workplaces
15 October 2021The theme for Safe Work Australia's National Safe Work Month this year is think safe. work safe. be safe. Whether you are an injured worker or an employer, you may just find the perfect resource, tool, training or article to help make your workplace a safer place.
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Your VIP access to award winning course
11 October 2021Our customers can now access a new interactive employee wellbeing course from FactorC. How to Help a Teammate in Distress, which is part of the award winning WeCare program, is now available through our online learning management system EMlearning.
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Register now for Mental Health in the Workplace
06 October 2021Two weeks to register for free access to Mental Health in the Workplace begins today!
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Supporting the mental wellbeing of your workforce
01 October 2021This October, as part of Mental Health Awareness Month, we are encouraging our customers to take advantage of our mental health related tools, training and resources available through our Mutual Benefits Program.
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EML recognised through personal injury industry awards
29 September 2021EML teams and individuals have been recognised in the Personal Injury Education Foundation (PIEF) Awards for Excellence in Personal Injury and Disability Management.
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Award finalist supporting serious injury
27 September 2021EML’s police team have been selected as a finalist in the Excellence in Personal Injury and Disability Management Awards for their management of serious injury.
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National Thank a Cop Day 2021
17 September 2021For National Thank a Cop Day Sunday 19 September 2021, EML team members created messages of thanks, recognising the service of police officers nationally, and especially our partner the New South Wales Police Force.
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Emerging leader award
16 September 2021Emerging leader Neven is a finalist in the Excellence in Personal Injury and Disability Awards. Neven accepted her first leadership role at EML in 2018 and every day helps people get their lives back.
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New WHS Poster Library
06 September 2021As part of our commitment to improving health, safety and return to work outcomes in Australian workplaces, we are building a library of Workplace Health and Safety (WHS) posters - free and ready to use in your organisation.
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Industry trailblazer
01 September 2021Jodie joined EML in 2018 to pilot a new way of supporting workers with long term, complex injuries and difficult circumstances. Customer Care Manager Jodie has contributed her expertise and passion to helping people get their lives back and has recently been recognised as an Outstanding Individual finalist in the Personal Injury and Disability Management Awards.
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Beyond Duty: a virtual event for the emergency services community
24 August 2021We are proud to support Fortem Australia's one-day online summit on Thursday, 2 September 2021 around the theme ‘Beyond Duty – what is the bigger picture in first responder wellbeing?’
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Award finalist supporting firefighters
18 August 2021Case manager Michael and the Fire and Rescue NSW claims team have been shortlisted in the Excellence in Personal Injury and Disability Awards in the category of Excellence in Customer Service.
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Award finalist for collaboration
02 August 2021Collaboration between EML and Illawarra Shoalhaven Local Health District has been distinguished with selection as finalist in the Excellence in Personal Injury and Disability Awards.
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Innovative opioid project a finalist in industry award
29 July 2021EML Victoria’s Clinical Advisor Cindy has been selected as a finalist for the Innovation and Disability Management Award for the Pharmacy Opioid project. Through the project, Cindy has developed a solution for a major issue in the personal injury and disability management industry and assisted injured people to gain independence from using opioid medication to manage their pain.
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Helping the seriously injured get their lives back
27 July 2021Nominated as a Finalist in the Excellence in Personal Injury and Disability Awards is EML’s Workers Insurance NSW team Workers with Highest Needs. The team works with people who’ve experienced the most sever and long-lasting injuries in workers compensation.
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Virtual seminar for NSW Police Officers in career transition
20 July 2021We are proud to support the More than a Cop Career Transition After Injury Virtual Seminar which brings together NSW Police Officers (with their families and supporters) with subject matter experts including financial advisers, medical retirement managers from EML and TAL, representatives from the Deployment and Transition Workforce Safety Command and NSW Police Family Support Office.
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The role of research in helping people get their lives back
09 July 2021Helping our customers to create safer workplaces means we are always looking for innovative and effective approaches to workplace safety and injury management. We have committed $16M to research since 2017 and continue to support research into complex workplace challenges.
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Supporting workers through early onsite intervention
01 July 2021Workplace injuries can be devastating for both employees and the organisations they work for. Through our Mutual Benefits program, EML provides funding to support the delivery of projects that assist in the prevention of workplace injuries and improve workplace injury management.
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New training courses for August to November
30 June 2021Whether you would like to improve your understanding of workers compensation legislation, minimise health and safety risks or support return to work outcomes in your business, through our Mutual Benefits program we have engaging professional development options available to suit your needs.
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Industry Recognition of EML claims management
29 June 2021EML teams and individuals have been recognised as finalists in the Personal Injury Education Foundation (PIEF) Awards for Excellence in Personal Injury and Disability Management.
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PTSD Awareness Day – 27 June 2021
27 June 2021As part of our commitment to helping people get their lives back, we support initiatives which help workers in emergency services. Emergency service workers have a high exposure to potentially traumatic events, increasing their risk of developing PTSD and other psychological injuries.
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Supporting mental health and wellbeing in hospitality
26 May 2021EML has partnered with the AHA SA to support hospitality workers and employers develop wellbeing skills, as their industry continues to be impacted by Covid-19 restrictions.
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New to EMlearning
03 May 2021We are delighted to announce the launch of three new courses to our online training platform EMlearning
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World Day for Safety and Health at Work
28 April 2021The theme for today’s World Day for Safety and Health at Work and Workers’ Memorial Day is anticipate, prepare and respond to crises and invest now in resilient occupational health and safety. As we reflect today, we’d like to share some of the great work being done by Phoenix Australia in supporting mental health in communities impacted by crises.
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WISE research delivers award-winning outcomes
27 April 2021Up-front mental health support makes a significant difference to outcomes for people who’ve had a physical injury at work.
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New for EML Customers
20 April 2021We are delighted to announce a new benefit available to EML customers which involves exceptional deals on a range of innovative products and services designed to reduce risk and improve compliance in your workplace.
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Tackling men’s mental health
14 April 2021Jimmy’s Shed, hosted by entertainer and social media phenomenon Jimmy Rees, is an entertaining 10-part web series addressing a range of critical mental health issues experienced by men in Australia.
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Supporting young workers
31 March 2021EML and the Victorian Chamber of Commerce and Industry (VCCI) have partnered since 2016 to promote the health and safety of young workers.
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Keeping Workers Safe when Working from Home - Course Launch
18 March 2021Working from home has rapidly become a permanent feature of working life. Whilst this has many benefits for both employers and workers, there are also unique challenges for managers and supervisors to ensure the safety of their workers whilst they are working from home.
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Improving workplace safety for apprentices
17 March 2021Apprentices are more vulnerable to workplace injury than their more experienced workmates. Whether it is because of inexperience, lack of training, or hesitancy in seeking support, the disturbing reality is apprentices are overrepresented when it comes to workplace injuries.
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icare Industry Champion
09 March 2021EML Team Leader, Neven has been selected as the icare Industry Champion of 2020 in the Young Professional category.
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A New Look for EML's Mutual Benefits Program
03 February 2021EML has big plans for 2021, starting with a fresh look for its innovative Mutual Benefits program.
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Wellbeing Program to Support Hotel Sector
02 February 2021The hospitality industry has been hard hit by coronavirus restrictions, and recent survey results show South Australia’s hotel industry is in need of mental health and wellbeing support in dealing with the effects of the pandemic.
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Presumptive legislation for firefighters in NSW: the difference made
25 January 2021Firefighters with cancer gained enhanced access to workers compensation in late 2018 with the introduction of presumptive legislation. Two years on, we review the impact of this legislation on helping firefighters in their time of need.
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EML supports Fortem Australia Summit
02 November 2020On 15 & 16 October 2020, Fortem Australia hosted the virtual Emergency Services Mental Health & Leadership Summit in partnership with Public Sector Network and supported by EML.
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Emergency Services and PTSD: 5-years later, what has changed?
28 October 2020It was five years ago that Australian experts published Guidelines for the diagnosis and treatment of PTSD in emergency service workers, with funding from national personal injury claims management organisation EML.
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Our commitment to workplace gender equality in 2020
05 August 2020In accordance with the requirements of the Workplace Gender Equality Act 2012 (Cth), EML is pleased to announce that we have now submitted our 2020 annual public report with the Workplace Gender Equality Agency.
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EML supports new series on wellbeing of Australian men
02 June 2020EML is sponsoring Blokepedia’s new web-series that sets out to create positive change for men’s health and wellbeing by exploring some of the issues and life events affecting men across Australia.
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1,000 strong with customer at the heart
05 May 2020At EML the customer is at the heart of everything that we do. We now have more than 1,000 case managers in teams across NSW united by our common purpose – we help people get their lives back.
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Industry supporting its own in challenging times
04 May 2020On March 18 the Federal Government announced restrictions on public gatherings which were to have a direct, dire impact on Hotel, Club and Pub operations throughout Australia. Hospitality Employers Mutual, our specialised industry workers compensation claims management insurer, immediately swung into action.
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Support for children impacted by workplace fatalities
27 April 2020April 28 is the International Day of Mourning, when loved ones and colleagues in countries around the world pause to remember those whose lives were lost in workplace incidents. While EML is inspired by our purpose: to help people get their lives back after a workplace injury, this purpose takes on new meaning in cases of workplace fatality.
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Pain Revolution Tour 2020
18 March 2020The Pain Revolution Tour took place across regional Victoria , starting with a ‘Pain Science in Practice Workshop’ followed by 35 riders hitting the road and conducting pain education sessions for the public and health professionals in ten locations.
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Celebrating our female leaders on IWD2020
09 March 2020To celebrate International Women's Day, EML is showcasing the many inspiring women playing a pivotal role in leading the workforce. General Manager EML Federal Self-Insurance Susie Walford is one of them.
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$100,000 pledged to mental health assistance
18 February 2020EML has pledged $100,000 to support health providers in bushfire affected areas to provide trauma-informed care to the community.
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Implementing learnings from bushfire crisis
13 February 2020A visit to bushfire affected communities by an EML Case Manager sheds valuable light on support required for injured workers.
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National Commissioner to investigate ADF suicides
10 February 2020EML congratulates the Prime Minister and Federal Government on the announcement of a permanent National Commissioner to investigate cases of actual, suspected and attempted suicide in current and former ADF members and make recommendations on prevention and assistance.
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Mental health support for first responders
16 January 2020Emergency service workers contributing to firefighting and recovery efforts, and the communities affected by the bushfire crisis, are experiencing high exposure to potentially traumatic events, increasing their risk of developing PTSD and other psychological injuries.
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Bushfire crisis information
09 January 2020Bushfires are having a devastating impact throughout Australia. Many of our customers – injured workers and employers – are affected. We will continue to provide support and care during this difficult and stressful time.
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Employee awareness and empowerment
16 December 2019EML is proud to be the only private sector partner investing time and money in both the Collaborative Partnership research projects and in developing the most effective empowerment strategies for people with a health condition or disability.
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WISE ways of working changing lives
13 December 2019An early intervention program for hospital workers at high risk of delayed injury recovery has revealed fewer lost work days over a two-year period and substantial cost reductions when compared with the usual, so-called ‘stepped care’.
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PGAP – building confidence & results for chronically injured & ill
27 November 2019The Progressive Goal Attainment Program (PGAP) has seen chronically injured or ill people improve movement capacity, reduce weekly benefit dependency and return to work.
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Newcastle becomes claims management regional hub
14 November 2019Personal injury claims management provider EML has expanded its operations in New South Wales opening a third office in Newcastle.
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Sustainability commitment earns CitySwitch award
14 November 2019A personal injury claims management mutual has been recognised for its work in office sustainability with a state title and a berth in the 2019 CitySwitch national finals.
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icare reappoints EML to manage NSW Govt worker claims
14 November 2019Insurance and Care NSW (icare) has reappointed EML to manage workers compensation claims for the Treasury Managed Fund (TMF) for the next three years. This appointment is subject to contract execution.
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EML mentor wins Lifetime Achievement icare CASE award
08 November 2019Three decades of work in personal injury claims management was recognised with the award for Lifetime Achievement going to EML's Michele Casci at the icare Care and Service Excellence (CASE) Awards last night.
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EML wins best CX transformation
18 October 2019EML’s customer centric model has won Best CX Transformation at this year’s CX Awards 2019.
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EML selected as among top performers in NSW
03 October 2019The life’s work of an EML individual, and an outstanding team effort, have been recognised as finalists in the 2019 icare’s Care and Service Excellence (CASE) Awards.
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EML launches mental health resources hub
01 October 2019EML has combined its resources in one easily accessible web location to assist workers, their families and employers with prevention and recovery from work-related mental health injury and issues.
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Your Future Career Skills for New Jobs Pilot launch
30 September 2019Your Future Career and Wellbeing, part of the EML Group, is excited to launch the Career Skills for New Jobs Pilot in collaboration with PwC Australia, ReadyTech, Esher House and AbilityMap.
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Pacific National partners with EML
12 July 2019EML is excited to announce our new partnership with Pacific National, Australia’s leading freight rail operator. Pacific National has been moving Australia’s economy for over 150 years.
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Partnership researches emergency services recovery pathways
10 July 2019UNSW Sydney and EML have earned an Australian Research Council grant to better understand and treat the links between PTSD, depression and anxiety in the NSW emergency services personnel.
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Owning your injury the key to recovery
02 July 2019For Chris Williams, a former aborist from country Victoria, owning his injury was key to his recovery.
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Our commitment to workplace gender equality
04 June 2019In accordance with the requirements of the Workplace Gender Equality Act 2012 (Cth), EML is pleased to announce that we have now submitted our 2019 annual public report with the Workplace Gender Equality Agency.
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EML supporting health benefits of good work
13 May 2019EML has increased its support to the Health Benefits of Good Work (HBGW) Campaign to enable Australians and New Zealanders to access the health benefits of good work.
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Why it’s important to walk in your customers’ shoes
10 May 2019There is an old saying you can’t understand someone until you walk a mile in their shoes and for the modern leader, heading up multifaceted departments and organisations, this isn’t an easy idiom to follow.
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EML expands operation in New South Wales
23 April 2019EML has expanded its service footprint for the people of New South Wales opening its sixth office, at Chatswood.
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The Collaborative Partnership
17 April 2019EML, as foundation partner of The Collaborative Partnership to improve work participation is leading the Employee Awareness Project, and has initiated research activities alongside The Shannon Company and Monash University.
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Workplace culture and healthy outcomes
12 April 2019Employers from industries as diverse as health, aged care and community services, to manufacturing, transport and education, joined EML for the Workplace Culture and Return to Work Matters forum held in Melbourne recently.
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Career Skills for New Jobs Pilot
09 April 2019EML is proud to be involved in the Australian Government’s Try, Test, Learn innovation fund to trial an approach to helping older job seekers find and sustain employment and reduce their risk of long term dependence on welfare.
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EML turns the power off on annual Earth Hour
29 March 2019For the eighth consecutive year EML will power down from 8.30pm on Saturday 30 March in support of the global push to reduce our impact on the earth.
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First Responders PTSD Forum
29 March 2019NSW emergency services staff came together this morning at EML for the First Responders PTSD Forum, with guest speaker Associate Professor Sam Harvey from the Black Dog Institute, UNSW.
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5 minutes with Geniere Aplin, EML Group Executive
08 March 2019EML Group Executive Personal Injury Geniere Aplin is a lawyer by trade, holds an Executive MBA from the AGSM and has 19 years’ experience within the insurance industry.
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5 minutes with Tracey Harris, EML COO
07 March 2019As EML celebrates diversity and the role women bring to the workforce in the lead up to International Women’s Day we have undertaken a series of interviews with our leaders.
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Video series launched to help injured workers
04 March 2019EML has created a four-part video series to help injured workers prepare for the first appointment with their treating clinician, in consultation with Black Dog Institute.
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Woolworths renews partnership with EML
18 February 2019National icon Woolworths has renewed the partnership with EML to manage its workers’ self-insured business, extending their existing partnership to 2023.
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Support for Injured Police Officers' Children
04 February 2019EML assists children of injured NSW Police officers through an 18-month sponsorship of Kookaburra Kids.
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2019 Training Courses Workers Compensation
25 January 2019Bookings are now open online for professional training courses in workers compensation. Courses are offered across VIC, NSW and SA, and nationally online.
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Game Changer initiative expanding in SA
12 December 2018Game Changer Initiative, a new leadership program will be launched in Port Pirie, South Australia throughout sporting clubs in the community.
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EML partnering with ACT Government
05 December 2018ACT Government has chosen to partner with EML as it moves to self-insure its most important asset, its 22,000-strong workforce.
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icare Care & Service Excellence (CASE) awards
14 November 2018Contributions to NSW workers compensation made by EML staff and teams have been recognised as among the most outstanding by icare, at the 2018 Care & Service Excellence (CASE) awards.
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Guide to Successful Career Transition
08 November 2018Sir Angus Houston, Lucy Brodgen, and Catherine McGregor share their guide to successful career transition, presented at the Fire and Rescue NSW Embracing Change for First Responders Education Day.
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icare Insurance for NSW Awards
12 September 2018Outstanding programs delivered by EML were Finalists in the icare Insurance for NSW Awards for excellence in risk management and prevention.
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Recognition at insurance awards
31 August 2018The Australian insurance industry has recognised the significant contributions of Hospitality Employers Mutual Limited (Hospitality) and EMLife with Finalists in two categories at the Australian Insurance Industry Awards.
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Video helping employers understand their premium
20 July 2018EML has launched an innovative new video to help employers navigate the often-complex world of workers compensation insurance.
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HEM celebrates 10 years in business
09 July 2018On Friday 6 July, our Hotel Employers Mutual (HEM) team was delighted to be joined by the Hospitality Employers Mutual Limited Board of Directors, AHA NSW Directors and team members to celebrate a decade of helping hospitality workers get their lives back.
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